This Privacy Statement (“Statement”) describes the online privacy practices
for ACS websites maintained by Affiliated Computer Services, Inc. and its subsidiaries
(“ACS”). It also describes our privacy practices related to certain personal information
that ACS receives in the United States from the European Union and Switzerland (see
the “Safe Harbor” section below).
By using our sites you agree that your use is subject to the terms of this Statement
and you consent to the collection, use and storage of your information by ACS in
accordance with this Statement and as may be more specifically explained on each
website. ACS may change this Statement at any time and will display the changes
here in the form of a new Statement. Because your use of this website after changes
have been posted indicates your agreement with those changes, we encourage you to
visit this Statement on a regular basis. If you are not comfortable with using this
website in accordance with this Statement, please exit immediately.
You may have accessed this ACS website as a result of a link from another ACS site.
This Statement applies to all ACS websites linked to this site except where more
specific information is provided on the linked site with respect to the collection,
use and storage of personal information.
What Personal Information May Be Collected
ACS may collect personal information about you when you use our websites; place
orders for products or services; request information such as quotes, newsletters,
promotional materials or services from ACS; participate in surveys or promotional
activities; seek information about employment opportunities or apply for a position;
or participate in other activities on our sites. The personal information we collect
may include name, physical address, telephone number, email address and other personal
information that you choose to provide. For certain activities, such as when you
order a product or service, we may ask for your payment card information, driver’s
license number, social security number or equivalent national identification number
and date of birth. If you express an interest in employment with ACS, we may ask
you to provide your resume/CV and other relevant information.
When you visit our site we may collect information through the use of a "cookie".
A cookie is a small file that a website can send to your browser and then is stored
on your computer. This type of technology is designed to tell us when you reenter
our site, where you visit within our site, and the type of browser you use. You
are not required to accept any cookie we might use, although some areas of a site
computer by changing the settings in your browser. The information collected helps
us identify data relating to usage and trends, address any problems with site administration,
and to further improve this site. We also may automatically collect certain information
relating to you, such as your Internet Protocol (IP) address, Internet service provider,
type of operating system, the time and date you accessed the Site, the Uniform Resource
Locator (URL) from which you arrived at our site and, if you browse away from our
site by clicking on a link on our site, the URL you click on.
We do not require you to provide your Social Security Number on our site unless
a secure connection is used or the SSN is encrypted. We also do not require you
to enter your SSN to access our sites without requiring additional authentication.
How Personal Information May Be Used
The information we collect may be used to facilitate your use of our site and improve
the operation of the site; respond to and fulfill any requests you make for products,
services or other support from ACS; communicate with you about the products, services
and promotional offers available from ACS or our business partners. We also may
use the information to implement terms and restrictions associated with purchases
you make or separate contracts you enter into with ACS, if any. Finally, if you
express an interest in employment opportunities with ACS we will use any information
submitted, such as a resume/CV, to evaluate candidates for employment purposes.
Other uses of information may be evident from the particular site or point at which
we collect the information.
ACS will retain personal information collected for as long as it is needed to fulfill
the purpose for which the information was collected or as required by applicable
Sharing of Personal Information with Third Parties
ACS will not sell or give your personal information to third parties for their use
for purposes unrelated to ACS without your permission, except as noted in this Statement
or on our websites.
ACS may share personal information about you with our subsidiaries and affiliated
companies. We also may share personal information with our suppliers, contractors
and agents who perform functions on our behalf, with other third party business
partners, or in connection with products and services offered by ACS or a request
made by you. On occasion when ACS transfers personal information to one of those
third parties for purposes of responding to a request from you, that third party
may need to furnish the information to an unaffiliated party for further assistance.
ACS may disclose your personal information as we consider necessary to comply with
the law or requests by governmental authorities, in connection with litigation,
dispute resolution, or administration of this Statement or a possible violation
ACS may disclose or receive personal information in connection with a possible sale,
purchase, merger or other reorganization of a business.
From time to time ACS or our business partners may send you marketing communications
regarding products and services that can be purchased directly from ACS. For some
communications you can choose to receive them or opt-out by using the checkbox on
the web form. If you receive marketing communications from ACS and wish to discontinue
them, please contact the sender as identified in the email or you may contact ACS
through the ACS website.
To protect the personal information we receive, ACS uses certain security measures
designed to guard against the loss, misuse and alteration of that information. It
should be recognized, however, that we cannot guarantee that transmission of data
over the Internet will be absolutely secure. Due to the open nature of the Internet
the information you provide may be in environments that do not have adequate security
measures and may be accessed and used by persons other than those intended. As a
result, while protection of your personal information is important to us, ACS is
not able to ensure the security of information you transmit to us and you assume
the risk of any third party obtaining that information. Upon receipt of your information
ACS will strive to ensure its security on our systems.
ACS may use Social Security Numbers in connection with the sale or licensing of
products and services. We use security measures designed to protect the confidentiality
of the SSNs while in ACS’ possession and control. No unlawful disclosure of SSNs
is permitted. Contracts with clients, suppliers or other third parties may contain
additional requirements relating to the protection of SSNs. ACS will comply with
all applicable laws relating to the use, access and disclosure of SSNs.
Links to Other Websites
Our websites may contain links to other sites, not maintained by ACS. If you choose
to access those sites, please review the privacy statement applicable to each site.
The links to other sites are made available as a convenience to you and ACS is not
responsible for the privacy policies and information collection practices of those
ACS Client Web Sites
In the course of providing services to its clients, ACS may operate websites for
certain clients that involve the collection, use and retention of personal information.
For example, if you are a health plan member, health plan provider, a patient or
other individual who does business with an ACS client, ACS may collect, use and
maintain personal information in order to provide you with services on behalf of
the ACS client. Those activities are conducted by ACS under a contract between ACS
and the client. This Statement is not intended to modify the terms of the contract
between ACS and the client. If you have questions about the handling of your personal
information that are not addressed on the specific website through which ACS conducts
those activities on behalf of the client, please use the contact information listed
on that site or communicate with the ACS client.
ACS has employees, clients and suppliers in many countries around the world. The
management, operational and technical processes and systems used by ACS may involve
transfer of information across borders. For example, personal information that ACS
obtains may be sent to systems outside the country in which you initially provided
the information, and it may be processed and stored in a different country, including
jurisdictions that may not have data privacy laws that provide protection equivalent
to such laws in the country in which you reside. By your use of this site you consent
to the transfer of your personal information outside of your country to any other
country. Regardless of the location from which you provide your personal information
to ACS through its websites, ACS will take steps to handle it in a secure manner
in accordance with this Statement and all applicable laws.
ACS does not market its products or services to children under thirteen years of
age and does not wish to collect personal information from children.
Please direct any questions you might have about this Statement to the ACS Chief
Information Security Officer at email@example.com
or you may direct your communications to:
ACS Chief Information Security Officer
2828 N. Haskell Avenue, Bldg. 5
Dallas, Texas 75204
ACS adheres to the requirements of the Safe Harbor Program developed by the U.S.
Department of Commerce and the European Commission with respect to certain personal
information that ACS receives in the United States about individuals in the EU and
Switzerland (“European Personal Information”). Specifically, ACS may receive and
process European Personal Information about client contacts and other visitors to
this website who purchase, or may purchase, products or services from ACS on behalf
of their companies (“Client Contact Data”). ACS handles such Client Contact Data
in accordance with the purposes of use and other descriptions in this Privacy Statement.
ACS also receives certain European Personal Information about client employees,
beneficiaries, dependents, customers and others in connection with the provision
of information technology, business process management, and related services to
our clients (“Client Controlled Data”). ACS acts as a data processor with respect
to the handling and processing of the Client Controlled Data, and in accordance
with our client’s instructions. ACS has no contractual relationship with the individuals
Individuals with questions about ACS’s handling of their Client Controlled Data
should first contact the ACS client involved. Questions about Client Contact Data
or other concerns may be directed to ACS as per the Contact Information in the section
above. Or, if the individual’s questions cannot be answered directly, such persons
may contact their local data protection authority for further information. More
information about the U.S. Department of Commerce Safe Harbor Program can also be
found at http://www.export.gov/safeharbor/.
This Privacy Statement was last updated on June 29, 2010.